This book features

  • Real-life case studies from Fortune 500 companies
  • Interactive excercises
  • Easy to read figures, tables, and other illustrations

Understanding and Planning Information Technology: A Strategic Approach
What Every Manager Should Know about Strategic Business Alignment and Technology Implementation

- Rupert A. Hayles, Jr.

Selected Quotes For Book


"Being aligned with the business is THE most important element of a successful IT Program. When there is genuine alignment, collaboration then becomes natural and technology related initiatives have a way of becoming successful. This book gives great insight on how to create the intangible called "alignment" based on real world experiences and examples. It's a must read for those looking to make a business impact via technology."

Raymond Pawlicki,
Vice President and CIO,
Norvartis Pharmaceutical Corporation





"Given the constant advance of technology in our lives and the significant possibilities and vulnerabilities created by technology tools, our need to better understand and integrate those tools into both work and home have become paramount. In search of answers to some of these complex questions comes an effort by Rupert Hayles Jr., to establish a framework of understanding of these complexities for the business environment. Relying on his experience as a Project Manager, Technology Consultant and Business Strategy Executive, he has compiled a credible examination of how technology impacts and is used in the business planning process.

Given the need to provide real world examples, he uses actual accounts from real business deployments, giving the business reader a measuring stick to evaluate their place in this long, but exciting, journey. Lastly for the Technologist he gives a constant reminder that it’s about the business first, last and always!

Mark A. Jackson,
Former General Manager & CIO, Mercedes-Benz
Senior Manager – eConnect, DaimlerChrysler





"In times when expense reduction is on everyone's lips, the often misunderstood IT function is often cut at the expense of the corporation. Mr. Hayles' book provides an insightful look at IT strategy in a very practical way that is beneficial in balancing progress with fiscal responsibility. A great read for the entire corporate management team."

Brian Jacks,
President, CrownCastle Solutions Corporation




"The concepts in this book lay the foundation for the development and successful execution of a project office.

Jeff Futterman,
Vice President - Information Technology, Cytec Industries, Inc.




"Rupert Hayles has written a book that many managers and executives will find indispensable. His basic argument is simple and encouraging: if you know your job and your company well enough to manage the rest of your responsibilities, you can manage your IT responsibilities. If you can develop a marketing strategy you can manage the IT infrastructure to support it. If you can develop an HR policy you can manage the database and procedures to support it. If you can design new supply chain procedures and logistics you can manage the inter-company information channels to support them. You don't need to be a programmer or an engineer, and you don't need to be comfortable with hardware technology; those are things that you can delegate to others. You can still manage the development of the systems that support your job and your areas of responsibility.

Eric Clemons,
Professor, Information: Strategy, Systems, and Economics Group
Operations and Information Management
The Wharton School, University of Pennsylvania






"IT and business professionals can gain the benefit of reading Mr. Hayles' book "Understanding and Planning Information Technology: A Strategic Approach” Each will gain an understanding of the process of aligning technology with the business needs. The book shows how IT planning must be integrated with business planning to ensure a business success. A thorough and in-depth review of strategic planning complete with useful case studies."

Leonard Avdey,
Director - Central Engineering, Merck & Company

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Business & Technology

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